Yes — a verified Meta Business Account is required to access the WhatsApp Business API. This is a one-time free setup done on Meta's platform. Our team guides you through the entire process: creating your Meta Business Manager, verifying your business, and connecting your number. Most businesses are live within 24–48 hours.

Yes, but with one condition — the number must not currently be active on WhatsApp (personal or Business App). If your number is already on WhatsApp, it will need to be migrated, which means deleting the existing WhatsApp account on that number first. We can help you through this process. Alternatively, you can use a new SIM or a landline number.

Once your Meta Business Account is verified and your number is ready, our team typically gets you live within 24–48 hours. The full journey — from signing up to sending your first campaign — usually takes 2–3 days depending on Meta's verification timeline. We handle all the technical setup so you don't have to wait around.

Meta charges per 24-hour conversation window, not per individual message. Rates for India are approximately ₹0.58 for Marketing conversations, ₹0.14 for Utility and Authentication, and Service conversations (customer-initiated) are free for the first 1,000 per month. These charges are completely separate from your Macropage plan — they are deducted directly from your Meta Business Account wallet that you top up on Meta's platform.

Yes! We offer a 14-day free trial on our Growth plan with full access to every feature — no credit card required. You can explore the dashboard, set up templates, test automations, and see exactly how Macropage Connect works before committing. If you need more time to evaluate, just reach out to our team.

There is no daily cap set by Macropage on the number of messages or campaigns. However, Meta enforces messaging limits on new WhatsApp Business accounts that scale up over time — starting at 1,000 unique conversations per day, increasing to 10,000, then 100,000, and eventually unlimited as your account builds a good quality rating. Our team helps you understand and work within these limits.

Absolutely. Macropage Connect supports integrations with popular CRMs, e-commerce platforms like Shopify and WooCommerce, Google Sheets, Zapier, and custom systems via our REST API and webhooks. You can trigger WhatsApp messages based on events in your other tools — like sending an order confirmation the moment a Shopify order is placed — without writing complex code.

Yes. We follow enterprise-grade security practices including encrypted data storage, secure API communication, and strict access controls. Our infrastructure runs on servers in India (Mumbai region) ensuring data residency within the country. We follow best practices aligned with India's Digital Personal Data Protection Act and do not sell or share your customer data with any third parties.

We offer real human support — not just a chatbot helpdesk. On all plans you get access to our support team via WhatsApp and email, with typical response times under a few hours. Growth and Business plan users get priority support, while Business and Enterprise users get dedicated onboarding, phone support, and a named account manager. We're a young, motivated team that genuinely cares about your success.